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Verified Answer :

Steps in the problem-solving process are the following:


gathering information
: obtaining information about the problem,making  list of the issues and define why each one is a problem; considering options
: defining some ways to solve the problem and creating a list of possible solutions to choose from; evaluating alternatives: careful analysis of the different possible solutions and selecting the best solution for implementation

Answer:

Gathering information

Considering options

Evaluating alternatives

Explanation: