Acasa Insurance Company offers several plans for home insurance. Plan A has a $700 yearly premium with a $3,000 deductible. Plan B has a $1,200 yearly premium with a $1,000 deductible. Suppose a customer insured by Acasa has plan B. This customer makes a fire damage claim of $19,000. The customer has been with the company for three years. How much has the customer gained or lost during this time?
-$4,600
$14,400
$18,000
$17,000
-$4,600
$14,400
$18,000
$17,000