Which action is most important when two people are “finding ground” during conflict resolution?
AIdentify important facts and issues on which both people can agree.
BIdentify reasonable compromises both people can make to reach an agreement.
CEvaluate shared history and analyze past behavior in conflict.
DAgree to listen to each person’s point of view with an open mind.
AIdentify important facts and issues on which both people can agree.
BIdentify reasonable compromises both people can make to reach an agreement.
CEvaluate shared history and analyze past behavior in conflict.
DAgree to listen to each person’s point of view with an open mind.