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Tim is at his friend Michael's house. Michael says his parents won't notice if a couple of beers go missing. Tim looks down and assertively says, "No, I don't want to break their trust." When Michael insists that they won't care, Tim shrugs and looks away.


Which refusal skill is Tim forgetting to use in this situation?

ARepeating his message as often as necessary
BUsing the word "no"
CUsing a firm tone of voice
DUsing strong nonverbal language

Verified Answer :

Moly42

I would say D; using strong nonverbal language or A; repeating his message as often as necessary

he says no, in a firm tone. But when he does say no he is looking down not in Michaels face. 

But also He could say no again when Michael says they won't care but instead he shrugs and looks away.

I think either A or D would work

The answer you are looking for is:

D. Using strong nonverbal language

Explanation:

Apex

I am 100% sure about this answer