1.which of the following groups would you not send a persuasive business letter to?
Agovernment agencies
Bclients
c.community leaders
d.vendors
2.the secret to a successful action phase in the AIDA format is
a.getting readers to change their minds.
b.increasing the audience's awareness of your product or service
Cconvincing readers that the action you propose in easy.
d.creating a win-lose situation, with you as the winner
3.an effective marketing letter using the AIDA Model has which of the following characteristics
a.builds desire by emphasizing how inexpensive the solution is
Bmakes it difficult for the reader to respond to the letter
Clooks plain and is written in a serious tone
d.highlights the negatives of a product
- which of the following statements would be an effective ending for a persuasive message?
Aplease return the enclosed coupon by June 15 for your free oil and filter change.
b.please respond as soon as possible
Cwouldn't you like to save some money?
d.please be sure to tell all your friends about this exciting offer
- most persuasive messages combine and .
Atruth, falsehood
Bcurrent, very old evidence
Clogical, emotional
d.old, false factors
- when writing a persuasive message, you can facilitate a more welcome reception from your readers by doing all of the following, except
a.using polite and positive language
Bbeing sensitive to organization cultures
Cquickly getting to the point of message
Dtaking steps to establish your credibility
- which of the following is not an effective technique for gaining audience attention in sales messages?
a.stating the strongest belief of the product you are selling
b.emphasizing how horrible your company's customer service department is
c.explaining how the product you are selling offers many solutions to a mommon problem
Dpromising coupons so the customer can save on the cost of the product
- in a marketing or sales letter, product claims are supported
Aprimarily by testimonials from satisfied customers
Bprimarily by statistics from scientific studies of the product
Cprimarily by background information on the company selling the product
Dby as many types and as much information as possible
- AIDA stands for
a.appeal, indirect, direct, action
b.anticipate inquiry in doing adjustments
Cassume, insist, describe, act
Dattention, interest, desire, action
- Credibility is very important in persuasive messages. which of the following is a technique used to establish credibility?
Ause complex language
Bavoid sharing your sources
Csupport your message with facts
Dbe subjective
d.vendors
2.the secret to a successful action phase in the AIDA format is
a.getting readers to change their minds.
b.increasing the audience's awareness of your product or service
3.an effective marketing letter using the AIDA Model has which of the following characteristics
a.builds desire by emphasizing how inexpensive the solution is
b.emphasizing how horrible your company's customer service department is
c.explaining how the product you are selling offers many solutions to a mommon problem
b.anticipate inquiry in doing adjustments